For your loyalty program members, this translates into accurate and easy to access statements, good visibility and communications regarding current promotions and special offers, and easy to use on-line tools. For your staff, it means access to reports that provide real-time visibility and
intelligence concerning your programs and easy to use interfaces for reviewing and updating member and transactional information. TradeOne loyalty software is inherently flexible and easy to customize to meet your needs. New promotions and special offers are deployed very quickly.
- Very cost effective solutions
- Flexibility – systems and processes are tailor-able to your needs
- Focus on a high customer service levels and dedicated focus teams
- Tier-1 equipment and rock-solid databases like Oracle RDBMS, secure client servers and networks and heavy attention to all facets of security
- Much lower risk option than custom in-house development
- Quick turnaround and no surprise fees
- Reasonable development and maintenance rates – often included in base fees
- Real time member account and balance information
- Easy enrollment options via live web service interfaces
- Detailed information capture
- Flexible points management allowing you to expire and/or reinstate based on program terms or customer service reasons
- Communications and alerts
- Select from a variety of maintenance and update options for transactional update needs
- Easy to use and learn menu for reports and maintenance tasks
- Flexible rules based program maintenance tables facilitate fast to market programs and point calculations such as bonus, double points, origin/destination based, and other partner programs
- Security, Hierarchy and Controls
- Report queries for information are intuitive and provide a variety of search and filtering options for finding member data quickly.
- Redemptions are made with strict accounting by FIFO; ensuring oldest points are used for member rewards
- Integration and data interfaces
Complimentary integrated solutions with a large number of suppliers to meet client needs – choose from our pre-integrated vendors or a vendor of your choice.